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Feb 27 2018

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In the wake of a spate of attacks on their customers after conducting large cash transactions, the Guyana Association Bankers (GAB) says it is working with the “relevant authorities” to have this trend arrested.

Despite dozens of attacks that have occurred in recent years, the association has not taken noticeable action.

A statement from the GAB follows:

The Guyana Association of Bankers (GAB) is deeply concerned about the escalating incidence of persons being targeted after conducting financial transactions at commercial banks.

We strongly condemn these incidents and wish to assure our customers and the public at large that as an industry we are working with the relevant authorities and internally with all member banks with a view to arresting this trend.

The safety of our valued customers and staff remain paramount among our priorities, and we continue to co-operate with law enforcement in addressing any factors that compromise this position.

In the interest of safety, we take this opportunity to encourage customers and members of the public to as far as possible refrain from conducting large cash transactions, and instead utilize other secure methods of payment such as Manager’s Cheques or direct payments. At this time, local security escort services should also be considered for persons operating businesses which may require transportation of significant sums.

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This call is good but a little too late. This kind of robbery been happening for a while now. Only now that the crime become enticing and happening more often the Bank association is hoping to take action. 

The bank should have looked into its employees and monitored the people idling and observing around the bank. 

FM

Hello Chief Inspector Cain here. The investigators should get the names of those being ripped off, match these names to the teller(s) used, they might find a pattern. Also, check those who are involved with customers making large withdrawals such as Managers who would usually have to sign off on such withdrawals.

No personal phones to be used during work, that is what breaks are for. Next step, get permission to bug the phone lines.

cain
cain posted:

Hello Chief Inspector Cain here. The investigators should get the names of those being ripped off, match these names to the teller(s) used, they might find a pattern. Also, check those who are involved with customers making large withdrawals such as Managers who would usually have to sign off on such withdrawals.

No personal phones to be used during work, that is what breaks are for. Next step, get permission to bug the phone lines.

Chief inspector, you made some good points. Is joke to see if half the bank employees are guilty. Lol

 

FM

I remember well the first time I entered a bank in Toronto. I had the usual fear as usual when doing banking in Guyana..being real cautious I then noticed customers walking out while still counting cash. I walked out doing the same...dam what freedom. I felt quite a change from having to constantly look over my back. It is still the same, no choke and rob fears.

cain
cain posted:

Hello Chief Inspector Cain here. The investigators should get the names of those being ripped off, match these names to the teller(s) used, they might find a pattern. Also, check those who are involved with customers making large withdrawals such as Managers who would usually have to sign off on such withdrawals.

No personal phones to be used during work, that is what breaks are for. Next step, get permission to bug the phone lines.

Hard to implement, not practical and even illegal.  Bugging phones will, and should, not be allowed. 

Use the internal surveillance cameras to see which employees the customer interacted with and track those.  Do a set up using police. When you nab the criminals check their phone records as to who the communicated with. Then you can work back to the employees’ phones. 

FM

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