CAL flight forced to make emergency landing in Bahamas
Caribbean Airlines flight BW 526 was forced to make an emergency landing in The Bahamas after a mechanical issue was discovered with one of its engines.
The flight, which departed Guyana on Saturday, was bound for the John F Kennedy International Airport in New York.
“There were 134 passengers and seven crew on board. The flight landed safely at 10:51pm (22:51h) and was met by airport services. The aircraft taxied to a gate, where customers and crew deplaned normally. The aircraft has been withdrawn from service and all appropriate inspections and procedures are in progress to return it to service in good time,” CAL said in a statement on Sunday.
The airline reassured all stakeholders that safety was their number one priority.
Meanwhile, Caribbean Airlines recently announced an improvement in customers’ travel experience revealing that passengers now have a wider range of choices and greater flexibility with the airline’s Caribbean branded fares.
Moreover, the new and improved products began operationalized on Thursday, November 7, 2019, and include a variety of brand options such as Lite, Classic, Flex, Biz, and Biz Flex – all with different features, to cater to the specific needs of travellers.
The airline is maintaining its classic brand, which is expected to give its customers one free bag and 100 per cent miles. Persons travelling with no checked bag will be able to take full advantage of the LITE brand.
Meanwhile, those passengers who prefer to carry two checked bags can utilise the Flex economy, which also gives a free same-day change and 125 per cent miles.
Business travellers, on the other hand, can use Biz or Biz Flex, which offers exclusive perks, additional flexibility, and easier ticket changes. The Biz Flex is also fully refundable and customers earn 175 per cent miles. Additionally, all branded options have free seat selection and will always be available, even if travel is at the last minute or spontaneous.
According to Caribbean Airlines Chief Executive Officer (CEO) Garvin Medera, the goal of the airline is to give better service and flexibility.
“Our motivation is to offer more choice and greater flexibility, which is becoming the industry standard. These branded options combine the best fares with our award-winning hospitality and in-flight entertainment, tailored to meet the customers’ unique travel needs. These dynamic products can be easily accessed through all sales channels, including the Caribbean Airlines Mobile app, which has revolutionised how to interact with our customers”, he said.
Meanwhile, the airline has launched new services between Kingston, Jamaica and Havana, Cuba; and Kingston, Jamaica and Grand Cayman this year.