Hundreds of thousands of people fall victim to scams in the UK every year.

Many are run from criminal call centres abroad, where teams of fraudsters operate around the clock.

One man in the UK, who goes by the name "Jim Browning", decided to do something about it. He hacked into a call centre in India from where scammers target their victims.

Jim gained access to the recorded scam phone calls as well as CCTV footage exposing the scammers at work.

What Jim did was illegal - but he says he wants to stop the fraudsters, and he passed his footage on to BBC Panorama

This happened to me last year even though I have Norton. I told the guy to go to hell and F'ed his mother, sister and daughter. I called Microsoft and they walked me through reimaging my hard drive with Windows 10. I then reloaded my installed software because I have all the CDs with me.

These scammers are heartless.